THE LOG OF DEFECTIVE CABLE PAIRS
On Page 6 of Pacific Bell's Opening Brief (download pdf file), Pacific Bell defined the purpose of the document in the above photograph:
"While this document does list a number of defective pairs on Complainant's street, it does not establish that Pacific is using those pairs to provide service. Rather, the document appearing in Complainant's photographs is a log that Pacific maintains of defective cable pairs so that Pacific knows not to use those pairs to provide service."
The log of defective cable pairs is an amazing document. It is the only document that can prove:
- the phone company knowingly used defective phone lines since 1996, while committing frauds to claim the lines tested ok
- that Rule 11 was wrongfully imposed upon me in 1997, using fraudulent documentation, claiming there were no problems on my phone lines
- the Attorney, who Answered the Complaint, committed two acts of perjury when he Answered the complaint
- that repair records were purposefully altered during the Formal Complaint to conceal the log of defective cable pairs was not being properly updated when defective cable pairs were found
- the phone company is liable for the business losses caused by the use of defective phone lines
It should be noted that the log of defective cable pairs is the only document Pacific Bell could have used to prove it wasn't using defective phone lines. Pacific Bell chose to conceal the log of defective cable pairs.
The log of defective cable pairs could only be obtained through photography. It is a two-page document, and I was only able to photograph page two. When I asked for the complete document in Discovery, Pacific claimed the document could not be found.
Cable pair 1118 was placed on the log of defective cable pairs on June 3, 1992. The handwritten note proved it had the same defect type on September 4, 2001. Cable pair 1118 provided service to my phone number 925-462-5093, and had been found to be defective eight times during the time period of June 3, 1992 and September 4, 2001, and it was never repaired. This proved two important facts:
It was easy for Pacific Bell operators, technicians, supervisors, managers, executives, and Attorneys to determine cable pair 1118 was defective.
The document used to impose Rule 11 upon me in 1997, was based on fraud, because the only document that could have been used to impose Rule 11 upon me clearly stated there were no physical line problems to my premises since November 1996.
The log of defective cable pairs provides the history of the defective cable pairs, which includes dates, addresses, types of trouble found, and reference numbers. This information should also be in the LMOS (Line Mainenance Operating System).
The document I photographed provides evidence that AT&T concealed problems in the infrastructure by not placing defective cable pairs on the above document. When Pacific Bell Answered the Complaint (August 31, 2001), Pacific Bell admitted a cable pair providing service to my premises was found to be defective on January 2001. By the time Testimony was served (June 2002), Pacific Bell changed its story, claiming the cable pair was not found to be defective. The only logical reason for changing its story was because the defective cable pair was not placed on the log of defective cable pairs (as required by law).
CABLE PAIR 1118 and Deregulation. Predictable fraud. Predictable problems.
The log of defective cable pairs proves that in 1996 Pacific Bell had run out of non-defective phone lines, and used cable pair 1118 to provide service to me. This is linked to deregulation.
Due to deregulation that occured in 1996, Pacific Bell put itself on the market to be sold to SBC. The log of defective cable pairs indicates Pacific Bell employees concealed problems in the infrastructure to fraudulantly increase the value of Pacific Bell, before it was purchased by SBC.
As a result of Pacific Bell employees concealing problems, I ran a business through defective phone lines from 1996 through August 31, 2001, and the log of defective cable pairs corroborates that fact.
According to SEC filings, the regional manager who offered me $2000 in 1996, and who was responsible for having Rule 11 imposed upon me, is now President of AT&T Mexico.
THE LOG OF DEFECTIVE CABLE PAIRS, PHOTO #2
This is another photograph of page two of the log of defective cable pairs. Near the bottom of the document is the statement: TOTAL DEF IN CAPRS 0807:1101 - 1150 -- 20 (40%).
This means that 20 of the 50 cable pairs on Woodthrush Ct were known to be defective. 40% were known to be defective. According to people who worked at the phone companies in the "good old days" (before deregulation) Pacific Bell would never have resorted to using defective phone lines to provide service.
There are only 13 houses on Woodthrush Ct.
According to a phone company cable splicer who had seen my website (before the photographs were posted on my website), the appropriate repair for the ongoing phone problems would be a "section cut." In an email dated August 18, 2002, he wrote,
"…I have been a cable splicer for 15 years and no, I don't work for Pac Bell. …From what I can tell, you have a section of cable which needs replaced. This process is called a section cut. This can be expensive for the phone co. but not prohibitively so. I could do the work myself in one day provided the new cable was placed."
An article from OSP Magazine, dated March 2007, written by Don McCarty, an expert in phone line repairs, discusses Electro-Osmosis, a condition that appears to be causing the recurring service problems that I first complained about in 1996.
Electro Osmosis (also called Electro-Endosmosis) is mentioned in a 2005 National Electrical Code, Article 310.13 FPN. It states:
"Thermoplastic insulation, where used in DC circuits in wet locations, may result in electro-endosmosis between conductor and insulator."
The article discusses water on phone lines, and the ongoing problems that it causes. The only solution to repairing a wet section of phone line is to replace it.
According to the article, when a wet phone line causes problems:
"...telcos will drive customers into a black martini rage with unacceptable service for three to five years before they finally replace the wet section. A proactive approach must be used and the wet section of cable replaced as soon as possible.
In the April 2007 article of OSP magazine, there is an article on test equipment. The article states:
I was working with Marvin, a field technician, on a no-dial-tone complaint. He was upset because there was nothing to cut to. I suggested he get his open meter, find the open, and fix it. He reluctantly admitted that he rarely had any luck with an open meter. "It just doesn't work."…
…The reason Marvin couldn't find a pair to cut to was because he, and many others, had already used all the spare pairs…
It is pretty clear from the article dated April 2007 that it is common for phone companies to run out of spare cable pairs. Furthermore, based on the article, many technicians are not properly trained to efficiently diagose or repair problems.
With pressures placed upon techicians, it is evident that technicians will not spend enough time to fix time-consuming problems, leaving customers with unacceptable phone service.
last edited 10/01/08